FDC: Replying to Messages

Created by Nadia Ismael, Modified on Mon, 6 Nov, 2023 at 2:15 PM by Nicola W

When messages are successfully sent/received, they are all compiled in the messages. Follow instructions below on how to reply to received message:

1. Click on the Messages icon from the left Navigation Pane.

The Messages page appears. Use the Parent S to search for the parent and track the history of messages(right pane).

2. On the selected parent scrolls down to the bottom of the page to see the recent message and enter reply to the bottom text field.

3. At the bottom of the page, enter( or use the SEND icon) to send the desired reply the selected parent.

The recent message appears at the bottom of the page