We take data protection and privacy very seriously, and we understand the importance of securing personal information. However, we want to bring to your attention that SmartCentral/Kindyhub has certain contractual obligations that require us to maintain these records.
The data in question is created and managed by the child care services with whom we have a contractual relationship. These child care centers operate under strict regulations, which include the requirement for long-term record keeping. Because of these obligations, SmartCentral/Kindyhub is unable to alter or delete any of these records without written requests from the child care centre operators.
If you wish to proceed with the data deletion, you would need to seek permission from the child care center your family is or was associated with. Upon receiving a written request from the center, we can then take the necessary actions on our end.
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