How to Ensure NSW Start Strong Funding Appears on a Statement

Created by Nicola W, Modified on Thu, 8 Feb at 1:52 PM by Nicola W

How do I get NSW Start Strong funding to show on a statement?

To ensure that NSW Start Strong funding is reflected on a statement, first, make sure you have added the funding to the "Fundings" tab (from the Childs enrolment page) for the child in question. If it has been added but does not appear on the statement, there may be additional steps or conditions that need to be met.

What should I do if the Start Strong funding doesn't show on the statement after adding it to the fundings tab?

If you've added the Start Strong funding to the fundings tab but it's not appearing on the statement, confirm whether the funding schedule was recently added. Funding amounts are typically applied automatically based on the child's submitted attendance. However, if the child has not yet started (e.g., the child is set to start on Monday), the funding will not appear until after their attendance has been submitted.

Why doesn't the Start Strong funding show on statements for future billing?

Start Strong funding operates differently from other types of funding, such as the Child Care Subsidy (CCS). Specifically, Start Strong funding will not appear on projections or statements for future billing. This is an important distinction to understand when billing in advance or sending out future statements.

How can I verify if the Start Strong funding is correctly applied?

To verify that Start Strong funding has been correctly applied, it's necessary to check the child's submitted attendance records once they start attending. If there are discrepancies or the funding still does not appear as expected, it may be beneficial to contact support for further assistance, ensuring you provide the child's name for a more detailed investigation.

Conclusion:

To effectively manage NSW Start Strong funding on statements, ensure the funding is correctly added in the system, understand the timing of when the funding will be applied, and be aware that it won't show on future billing projections. If issues persist, seeking support with detailed information can help resolve them.